01-13-2015 07:49 AM
If we make booklet prints, also stapled, Tray Belt Drive Motor moves only 2-3mm and wont carry away finished booklets from booklet unit and after 5-6 booklets they stuck together booklet unit and machine sees jam.
What i did also:
1) Tried another booklat tray - No results
2) Initialized finisher NWM - No Results
3) Reinstalled finisher ROM soft - No results.
01-15-2015 04:07 PM
Thank you for using the Support Forum. Please take a look at the solutions for empty booklet tray error. Make sure the cable is secure, if these solutions do not help please consider contacting your support centre for further assistance.