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Member
Posts: 10
Registered: ‎11-29-2016

intermittent 16-560.0 error "Network Controller Error" on Xerox Colorqube 9203

Hi,

 

I receive an intermittent 16-560.0 error "Network Controller Error."  The machine continues to function, but I'm hoping to resolve the issue.


Please let me know what may be causing the issue.


I've tried an altboot firmware upgrade, but it has not helped.

 

If possible, please review the below and confirm that the firmware updated all the software.  I can't confirm that the network controller OS and network controller versions are the latest.


Thanks

 

 

Software Versions


System Software: 061.080.226.05500 
Network Controller: 061.086.05340.LL 
User Interface: 061.056.05420 
Marking Engine: 008.037.008 
Copy Controller: 061.056.05440 
Document Feeder: 025.020.048 
Finisher: 002.003.097 
Fax: 003.010.004 
Copy Controller OS: 061.056.05300 
Network Controller OS: 061.056.05300 
Scanner: 020.159.000 
Software Upgrade: 080.116.00068 
Machine Upgrades: Enabled 
Last Successful Upgrade:  
Scheduled Auto Upgrades: Disabled 
Auto Upgrade Start Time: Daily 
Auto Upgrade Server: 0.0.0.0:21 
Highlighted
Analyst Nation Moderator
Posts: 4,604
Registered: ‎11-25-2013

Re: intermittent 16-560.0 error "Network Controller Error" on Xerox Colorqube 9203

I don't know what is causing the error but here are the latest versions so it appears they all updated, yours must be the SBC version (CBC/SBC is determined by hardware and cannot be changed).

 

1.GIF

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Joe.