I receive an intermittent 16-560.0 error "Network Controller Error." The machine continues to function, but I'm hoping to resolve the issue.
Please let me know what may be causing the issue.
I've tried an altboot firmware upgrade, but it has not helped.
If possible, please review the below and confirm that the firmware updated all the software. I can't confirm that the network controller OS and network controller versions are the latest.
System Software: 061.080.226.05500
Network Controller: 061.086.05340.LL
User Interface: 061.056.05420
Marking Engine: 008.037.008
Copy Controller: 061.056.05440
Document Feeder: 025.020.048
Copy Controller OS: 061.056.05300
Network Controller OS: 061.056.05300
Software Upgrade: 080.116.00068
Machine Upgrades: Enabled
Last Successful Upgrade:
Scheduled Auto Upgrades: Disabled
Auto Upgrade Start Time: Daily
Auto Upgrade Server: 0.0.0.0:21
I don't know what is causing the error but here are the latest versions so it appears they all updated, yours must be the SBC version (CBC/SBC is determined by hardware and cannot be changed).