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New Member
Posts: 2
Registered: ‎12-26-2016
Accepted Solution

wide format 6705 046-310

Hello,

 

I have an issue on a wide format 6705, display showed first a paper jam message, I opened the doors, cleaned up, then it showed system error 046-310. It suggests to restart the printer by turn off/on but shows the same error after restart.

 

Any help please ?

 

Thanks.

Highlighted
Community Manager
Posts: 2,304
Registered: ‎07-21-2010

Re: wide format 6705 046-310

Hi Hyperborea,

Thank you for using the Support Forum. If the power of and back on did not help and there is no visible jam then you would need to have service take a look at the machine.  Please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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New Member
Posts: 2
Registered: ‎12-26-2016

Re: wide format 6705 046-310

Hi,

 

I contacted local support, they scheduled me for an intervention. Thanks a lot for your advice.