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New Member
Posts: 3
Registered: ‎03-28-2017

xerox docucolor 250 - in memory and online lights flashing

came in today to find my printer with the screen off and the job in memory and online lights flashing.  I powered off the printer and fiery at them ain power source. unplugged the machine and waited 2 minutes. then plugged back in and powered up. document feeder moves, no progress meter or any sign of life on the screen. eventually the job in memory and online lights begin to flash. 

 

what can I do to revive the printer or is it doa.

 

Thank You

Analyst Nation Moderator
Posts: 5,015
Registered: ‎11-25-2013

Re: xerox docucolor 250 - in memory and online lights flashing

Things to make it boot (possibly) in order of how much you will lose (But realistically, it's all gone right now)

 

1. All Jobs will be lost. 1 + STOP + Energy Saver and turn on the power, don't let go until the progress bar

2. All your stuff will be lost. 6 + Stop + Energy saver and turn on the power, don't let go until the progress bar

3. Absolutely every thing will be lost. 4 + Stop + Energy Saver and turn on the power, don't let go until the progress bar

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
New Member
Posts: 3
Registered: ‎03-28-2017

Re: xerox docucolor 250 - in memory and online lights flashing

[ Edited ]

not one of those options did anything. i'm sorry. 

guess this confirms that the printer is dead

I was assuming too that 'energy saver' is the same as the 'power saver' button

Analyst Nation Moderator
Posts: 5,015
Registered: ‎11-25-2013

Re: xerox docucolor 250 - in memory and online lights flashing

Sorry , what do you mean by nothing, each of those should absolutely be doing something assuming the printer was off completely, then the keys were held down all at the same time and kept down through the power on cycle.

 

Those keys are initiating a format from the BIOS, before the OS or HDD are even initialized.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
New Member
Posts: 3
Registered: ‎03-28-2017

Re: xerox docucolor 250 - in memory and online lights flashing

I powered off completely.

held the three keys down, powered up.. waited, waited.. then eventually the online and job in memory lights would begin blinking again. 

the only activity I could hear happening on the unit was the fiery unit doing its power up. 

I would hear some clicking and flickering of the monitor at first, but nothing..