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Community Manager
Posts: 2,331
Registered: ‎07-21-2010

How to mark a solution with “Accept as Solution”

If you've posted a question to a forum, you can choose the reply that best answers your question and mark it as an accepted solution.

To mark a message as a solution:

  • Click the "Accept as Solution" icon on the reply.

If you change your mind about the quality of the answer, or if another reply provides an even better answer, you can revoke the first selection and accept the second reply.

To revoke an accepted solution:

  • Choose Options > Not the Solution.

You can choose another solution or leave the question unsolved.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!