please can i have some assistance, i'm trying to create a account for a a user in our office to access the print by xerox app on the connect key devices.
if the user submit a email to firstname.lastname@example.org he receives the notification that he's email has been accepted. however the user will not receive his password to release the print.
i then visited the Xerox Mobile print website. https://xmpc.services.xerox.com/ and tried to create a account for the user however when i enter a password i received an error stating the "authentication Failed for email@example.com, invalid Credentials"
please can we get some assistance in resolving this issue.