09-11-2017 10:53 AM
I have a problem with new VersaLink C7025 with printing.
When try to print something the machine give an error as on the picture.
tried many ways to solve it - updated firmware. tried diffrent drivers, reseted fully no luck.
Please kindly assist on this.
Thank you in advance
09-11-2017 12:18 PM
Why not just put the paper in the tray exactly as it states?
10-19-2017 01:38 PM
10-19-2017 02:20 PM
They do, you just turn it on in EWS, it isn't on by default becuase it isn't preferential to most.
EWS > System > Defaults and Policies > Specified Paper is unavailable
03-28-2018 12:52 PM
I know this thread is a little old; I'm having this problem as well. The posted solutions haven't solved it. Any other options to try?
error code 016-910
printer says it's waiting for 8.5x11 paper, but also recognizes that 8.5x11 is in tray 1
I've tried the easy stuff: Opening and closing the tray, physically readjusting the paper size guides in the tray, factory reset, connecting via USB and via the network.
I've also tried adjusting the setting above to accept A4 and US Letter interchangeably
03-28-2018 01:13 PM
But is the paper in tray 1 plain white paper? Because it also matters, not just the size. So does the orientation you load it
03-28-2018 01:44 PM
Then it won't be loaded as plain paper, and if it is, your error message (not the fault code) is different