03-28-2012 06:47 PM
I am having a problem with certain Macs on my network which are either 10.7 or 10.6. Neither will print to the 7545 with either the 10.7 or 10.6 driver. I get a message in the printer queue saying the following:
Media tray empty!
You need to install software to use this printer. To install the software, choose Software Update from the Apple menu. If the software for your printer isn't available in Software Update, contact the manufacturer of your printer.
I see that there was an announcement about a possible fix but the file it is linked to is not there. I have tried deleting the drivers manually throught the \Library\Printers\Xerox folder and re-installing the drivers with no change. Any ideas?
04-02-2012 01:04 PM
Thank you for using the Support Forum. Have you tried the latest driver for your machine and the Mac. You might want to try downloading the latest driver and see if that clears up the problem.