07-06-2017 08:32 AM
my other phaser 8560 MFP print only black and white.
I tried with several computers, and se
veral programs, it prints only black and white.
Why it is marked color: no (couleur: Non)
Solved! Go to Solution.
07-06-2017 12:34 PM
It would depend on it being a software error or hardware, I'm guessing hardware due to your other post where you appear to have a torn wiring harness in the print head, but printing a Configuration page at the printer itself will tell (If it prints in color , it has to be a setting , if it prints BW, it is a hardware failure.)
You should also be using the 8560 driver, not the 8860
You could also try using the XeroX Global print driver