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New Member
Posts: 2
Registered: ‎11-07-2017

Cannot print on Linux from Xerox VersaLink B405 - Error 017-798

[ Edited ]

Hello, I've installed the latest Xerox print manager

Linux Intel Driver .DEB x86_64 5.20.606.3946

from the official driver site on linux Ubuntu 16.04

 

The printer VersaLink B405 is recognized and setup but I cannot print anything.

When I try to print from the workstation I keep getting the error Completed Error 017-798 and nothing leaves the printer.

When I try to print directly form the built-in web server logged in as administrator I get another error and nothing leaves the printer.

Pictures attached.

 

Any help greatly apprieciated since I cannot the printer to work.

Regards

Piotr

 

Error - Internet Services.pngSubmitt - Internet Services.pngErrorSubmit -Internet Services.png

 

 

 

 

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Analyst Nation Moderator
Posts: 5,213
Registered: ‎11-25-2013

Re: Cannot print on Linux from Xerox VersaLink B405 - Error 017-798

017-798 = Job type print made that is prohibited.

 

That would mean something in the job is calling for something you locked down on the printer.

My guess would be it was done in here, but that is just a guess, it may also be that you are trying to submit to a Mailbox, and the printer doesn't support that.

 

1.JPG

 

The other one is pretty clear in your screenshot

 

11.JPG

 

Retry the web submission using VennDiagram2.pdf and it will work

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
New Member
Posts: 2
Registered: ‎11-07-2017

Re: Cannot print on Linux from Xerox VersaLink B405 - Error 017-798

Thanks for the answer, however my problem persists.

 

I've looked at  the permissions panel but couldn't find anything in settings that would set me apart from other users.

But for experiments sake, I've deleted and recreated me as a user.

 

 my-permission-screen.png

 

As for the printing of .php files from the admin account - it was a plain text file with only a different extension.

Submitting a plain text file with .txt extension or a .pdf file result in a different error 016-757 now.

 

 

Screenshot-2017-11-16 Internet Services.png

 

Screenshot-2017-11-16 Internet Services(1).png

 

Attaching a couple of screenshots and hoping for more insight on the problem.

 

Piotr

 

Analyst Nation Moderator
Posts: 5,213
Registered: ‎11-25-2013

Re: Cannot print on Linux from Xerox VersaLink B405 - Error 017-798

016-757 is an accounting error, it implies you set up XSA but did not submit a username with the job.

Or did not set it up and did send the user info with the job.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.