04-16-2018 12:49 PM
I have a Xerox WorkCentre 6015NI and I cannot update the firmware. Current version information is:
|Printer Model:||Xerox WorkCentre 6015NI|
|Printer Serial Number:||BD1576269|
|Color Table Version:||00.26.00|
I downloaded the firmware on this page:
First I tried updating to 1.00.23 but when I click to update it looks like it's uploading the files but the printer immediately says "Cancelling..." I have tried through wireless network, wired network and USB.
When I tried to revert to version 1.00.13 the firmware tool does not detect my printer so I could not even try it.
I also tried navigating the admin menu to reset to factory defaults by selecting Initialize NVM, my printer had 3 options so I reset all of them (fax, scan, system).
The reason I am trying to update is the printer seems to be going to sleep and I always have to power cycle it. I am trying to update to a more stable version.
Any idea on how I can get the firmware updated?
Solved! Go to Solution.
04-16-2018 01:34 PM
Try the latest version from here
04-16-2018 05:09 PM
Menu > Admin Menu > Secure Settings > Software Download
Make sure it is set to Enabled