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New Member
Posts: 3
Registered: ‎12-04-2017
Accepted Solution

Clear text box on black background doesn't print properly

Hello. We have a Xerox 7855 MFP.

 

If we create a document or a graphic (in any application) where a text box with a 100% transparent background is placed on top of a black background, the black doesn't print smoothly. The text box area is a tiny-bit different 'shade' of black.

 

It's very bizarre. We've replicated this in Word, Powerpoint, Google Docs, Google Slides.

 

Printing the exact same file to our HP printer comes out perfectly.

 

Any idea how to fix this? Thanks!

Analyst Nation Moderator
Posts: 6,111
Registered: ‎11-25-2013

Re: Clear text box on black background doesn't print properly

Probably a PCL driver on the HP and a PS driver on the Xerox.

PCL tends to ignore transparency, PS sees it as something there and occasionally messes it up (Most often as a shadow)

 

In short, install the 7855 PCL driver and give it a go.

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Joe.
New Member
Posts: 3
Registered: ‎12-04-2017

Re: Clear text box on black background doesn't print properly

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New Member
Posts: 3
Registered: ‎12-04-2017

Re: Clear text box on black background doesn't print properly

Solved! The latest drivers fixed the issue. THANK YOU XEROX!!!!!!