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New Member
DylanTh
Posts: 6
Registered: ‎01-19-2011
Accepted Solution

ColorQube 9203 Banner Page

Hi all,

 

We have a number of ColorQubes and since a firmware upgrade (061.050.220.30800) they have started to print a banner page.  Can someone tell me even though the printer has been configured to NOT Allow the Print Driver to Override do I still get the banner page.  I can modify the driver on each PC but thought this option would do the job.

 

Many thanks in advance....

Dylan

 

 

Advisor
Fabio
Posts: 1,340
Registered: ‎10-11-2010

Re: ColorQube 9203 Banner Page

i have seen this issue before... when i changed my port settings on the driver to lpr , with queue name LP , or visa versa , when i changed it to RAW port , those banners dissapeared... :smileyhappy:

New Member
DylanTh
Posts: 6
Registered: ‎01-19-2011

Re: ColorQube 9203 Banner Page

Hi... and thaks for your relpy.

 

Is this a software (driver) problem? I guess I want the printer to do the work, it does modify the job as it inserts a time and date.  I've changed the printing processor from RAW and back again, I'm afraid it made no difference.

 

Failing this, is there a setting in the driver that I can set as default and will override anything a user will send to the printer?

 

Thanks again...

Advisor
Fabio
Posts: 1,340
Registered: ‎10-11-2010

Re: ColorQube 9203 Banner Page

yes , you can default this in the driver , if you go the printing preferences , then advanced tab , there is a setting in the paper column :  banner/print identification sheet On/Off

 

 

New Member
DylanTh
Posts: 6
Registered: ‎01-19-2011

Re: ColorQube 9203 Banner Page

Hi,

 

The driver help has this :

 

Note: Banner Sheets must also be enabled on the printer to print Banner Sheets.

 

Which suggets this can be controlled by the printer. Is this not supported?

 

Many thanks....

Advisor
Fabio
Posts: 1,340
Registered: ‎10-11-2010

Re: ColorQube 9203 Banner Page

it shoud be supported... wait a few days for the new firmware version , there should be a new release with lots of fixes... look for version : 061.050.221.00300 or 061.080.221.00300  , depending of your type of device

New Member
DarrenBird
Posts: 3
Registered: ‎01-29-2011

Re: ColorQube 9203 Banner Page

I had the same problem after upgrading two ColorQubes to 061.050.220.30800.

I fixed it by turning banner pages back on,, applying, and then turning back off. This was down via the web UI.

Hope this helps
New Member
DylanTh
Posts: 6
Registered: ‎01-19-2011

Re: ColorQube 9203 Banner Page

Many thanks Darren... that worked.

 

Please accept the thanks of my accounts department too...

 

Have a great day!

 

Dylan

Xerox Employee
JohnM-Xerox
Posts: 416
Registered: ‎10-29-2010

Re: ColorQube 9203 Banner Page

Hello DylanTh,

 

I'm glad to see that Darren was able to help you resolve your problem.  When you get a chance, could you please mark Darren's post as a solution?  You can do that by selecting the "Accept as solution" link in the post that Darren wrote.  That way, other forum members who had the same problem that you had will be able to resolve their issue too.  Thank you and we hope that you continue to contribute to the forum.

 

John

Advisor
Fabio
Posts: 1,340
Registered: ‎10-11-2010

Re: ColorQube 9203 Banner Page

seems after every firmware update, you need to enable banner and disable banner on the machine

this also happens with other models like 75xx , 93xx series ....