02-10-2018 07:03 AM
Hi there guys,
over the past month or so we've realise that our printer is now printing colours (perhaps black and whote too, but we print mosltly colour) that images comes out various shades
Say for example, business cards 25 up. The bottom row dark the top dark the 2nd line light the 3rd correct colour
and so forth
Somethimes it's not varied heavily but it's out there enough one can see
Can someone assist me with this issue
Also color calibration trying to wonder how come when i start this half way through the machine tells me it can't pick up the algn, like keep telling me to align the paper on the screen and I'm sure I'm doing it correctly
But maybe not.. so if i can some assitance with this to will be great.
02-12-2018 01:04 PM
Anything that affects all color has to be common to all colors, So you can ignore drums and toners in this case.
That leaves the fuser and the BTR assembly.
So pull out the fuser and have a look at the heat roller, anything with a fuser is usually visible to the naked eye.
The BTR assembly is more difficult
02-12-2018 01:37 PM
thanks much Joe,
Well we just got the fuser in December and it's at 70% or there about remaining.
I'll have to look at the BTR and see if I can see any visible damage or anything that might look "off"
thanks for your assistance
I'm attaching a photo that we took so you can get an idea of what it is doing
The shaded green colour supposed to be at least a solid light blue green colour
03-02-2018 12:07 PM
And the problem you have is?????????????????????????????????????
03-02-2018 12:45 PM
Take out the fuser and look at the heat roller. Be sure to rotate it via this thingy
If you see nothing wrong on there, then look here
And if that isn't the source, you will have to move on to the Belt/Belt cleaner