Showing results for 
Search instead for 
Do you mean 
Reply
New Member
stevewhitemd
Posts: 2
Registered: ‎07-26-2012
Accepted Solution

Mac OS X 10.8 (ML) and Workcentre 7665 problem

I network via IP from an iMac on my office desk to a WorkCentre 7665. With Mac OS X 10.7 it worked flawlessly using the latest Xerox driver (2.7.0). Now with the new OS X 10.8 it does not work at all -- I get a crash message saying that that the 'Xerox PS File' has suddenly quit (it politely informs Apple). I've reinstalled the driver 2.7.0 with a restart, deleted the Xerox folder in my System Library (./library/printers/xerox) followed by a fresh install of 2.7.0, and deleted the printer description and made a new one. None of this helps as I get the same error message.

 

Any thoughts?

Please use plain text.
Xerox Analyst
RuiPC-Xerox
Posts: 234
Registered: ‎06-08-2012

Re: Mac OS X 10.8 (ML) and Workcentre 7665 problem

Hi,

You may want to try this:

- download the generic PPD driver for this device here

- Copy the PPD file somewhere in your HD

- Add a IP printer, give IP, queue, etc

- on the driver, chose other, and browse for the PPD that you saved

And it is done. You will not have a fancy look and fill but it may work

I didn't try this on 10.8 yet, but should work.

regards

Rui

Be sure to give out Kudos and select "Accept as Solution"
Please use plain text.
New Member
stevewhitemd
Posts: 2
Registered: ‎07-26-2012

Re: Mac OS X 10.8 (ML) and Workcentre 7665 problem

That worked, and I thank you.

 

I also set up a separate printer to the same WorkCentre, choosing as its driver the generic Apple CUPS driver. That also worked.

 

So your 2.71 and 2.70 drivers have a problem with 10.8 but we do have some choices to work-around.

 

Many thanks again!

Please use plain text.
gg New Member
New Member
gg
Posts: 1
Registered: ‎08-20-2012

Re: Mac OS X 10.8 (ML) and Workcentre 7665 problem

Rui,

 

We have a Workcentre 7120. I'm the only Mac in the office (OS X 10.8), and I can't print to it. Will this same workaround work for the 7120? Is there a generic driver for the 7120?

 

A Xerox engineer told us that we needed to pay $550 for a Postscript kit in order for me to be able to print to the 7120. Does that sound right to you?

 

Thanks,

Gerlinda

Please use plain text.
Xerox Analyst
RuiPC-Xerox
Posts: 234
Registered: ‎06-08-2012

Re: Mac OS X 10.8 (ML) and Workcentre 7665 problem

Hi Gerlinda, Yes, it is true. To get all the print features you need to have the PS kit. We only have drivers available for PS and not for PCL. The mac OS has a generic PCL driver that you can use but you will not be able to print color, A3 and other important functions. If you really need color then I suggest you get the kit, but because you are the only one with Mac and if you only need to print A4 mono, then you should try the generic PCL. To do that follow the above steps but ignore the download and in the "use" field, please select generic PCL. Regards Rui
Be sure to give out Kudos and select "Accept as Solution"
Please use plain text.