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New Member
Posts: 8
Registered: ‎03-25-2017
Accepted Solution

My Workcentre 7220 Keeps jamming and makes noises

My Workcentre has been printing good until 3 weeks ago. When it starts jamming. I changed paper. It didn't work. When I set glossy cardstock on the copier and loaded it in the bypass. The print looks like it running out of a color. But it printed. The jammed paper looks like ghosting is going on. I have 60% black 80%cyan 20% magenta and 100% yellow. Each time the paper jammed it always happens in zone A. I uninstalled and reinstalled the fuser to see if something in the fuser is causing the noises and the jamming. I ran out of options. This was bought on a surplus deal. Someone please help me.
Analyst Nation Moderator
Posts: 5,043
Registered: ‎11-25-2013

Re: My Workcentre 7220 Keeps jamming and makes noises

Check that the humidity is in acceptable range in the room the printer is in, make sure you load entire reams of paper, not a few sheets at a time (Static build-up), Don't store the paper near an air conditioner.Make sure it is loaded in the machine properly (Not just size, but type and weight matters). Try rotating it in the tray 90 degrees and see if it works better, it could be you are buying long grain vs short grain paper.

 

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And there is no need to post the same issue twice.

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Joe.
Occasional Advisor
Posts: 283
Registered: ‎02-13-2013

Re: My Workcentre 7220 Keeps jamming and makes noises

Make sure you have the weight set properly. If it is also happening on plain paper, it could be an issue with the transfer belt assy, transfer roller or drum/ imaging units.

Analyst Nation Moderator
Posts: 5,043
Registered: ‎11-25-2013

Re: My Workcentre 7220 Keeps jamming and makes noises

And from your own post history, it seems like improperly programming the tray was/is the issue.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
New Member
Posts: 8
Registered: ‎03-25-2017

Re: My Workcentre 7220 Keeps jamming and makes noises

So I set the paper on plain paper reloaded. The paper size 8 1/2 x 11 24 weight and 92 brightness. Not stored near AC. Room is between 65-70 degrees.
New Member
Posts: 8
Registered: ‎03-25-2017

Re: My Workcentre 7220 Keeps jamming and makes noises

But now my print is not lining up with the roller. When I switched settings
New Member
Posts: 8
Registered: ‎03-25-2017

Re: My Workcentre 7220 Keeps jamming and makes noises

Analyst Nation Moderator
Posts: 5,043
Registered: ‎11-25-2013

Re: My Workcentre 7220 Keeps jamming and makes noises

The settings you put on the tray don't help us at all, because we have no idea what you put in the tray.

 

But since you choose reloaded, is the output your showing here paper that already was printed on and you are printing on it again?

 

Have you tried running 50 blanks through it to try and get the toner stuck to your fuser to come off?

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
New Member
Posts: 8
Registered: ‎03-25-2017

Re: My Workcentre 7220 Keeps jamming and makes noises

From the beginning, I had put bright white copy paper (GP Premium red pack) in tray 1 on the plain paper setting.  It kept jamming. Then got some Xerox brand glossy cardstock paper, put it in the bypass at Glossy Cardstock Reloaded.  That copy was from the setting of Glossy Cardstock reloaded.  I fed 5 sheets.  I will do the 50 blanks with the card stock and see what happens.

 

New Member
Posts: 8
Registered: ‎03-25-2017

Re: My Workcentre 7220 Keeps jamming and makes noises

Now I tried the 50 blanks. Out of 50. 6 printed correctly. What else I need to do?