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New Member
Posts: 1
Registered: ‎12-07-2017

Phaser 3330, Clicking noise after installing new drum

Hi everyone,

 

I have a Xerox phaser 3330. After installing a new drum and toner, The printer is making a clicking noise whenever it prints. The sound is coming from the drum; I put the old drum back in, and the noise went away. The printer still seems to be printing perfectly, its just making this clicking noise now. 

 

Is this normal for a new drum (I don't remember the printer making this noise when I first set it up).

 

Btw, everything is geniune Xerox supplies. The drum is 101R00555 and the toner cartridge is 106R03624

 

 

Thanks,

Mike

Analyst Nation Moderator
Posts: 5,323
Registered: ‎11-25-2013

Re: Phaser 3330, Clicking noise after installing new drum

It certainly is not normal, I'd return it to Xerox and keep using the old one in the mean-time assuming it works OK.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.