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New Member
Posts: 2
Registered: ‎04-03-2017
Accepted Solution

Phaser 4600 Duplex Printing Strange Results

Hello. I have a Phaser 4600 that has started printing duplex jobs in a very strange way. When the document is printed, it comes out as seen below. Page one has page 3 on the back of it. Page 2 has page 4 on the back of it. If I print off a 6 page document page 1 has page 6 on the back, page 2 has page 4, and page 3 has page 5. Not only are they out of order, but the orientation is wrong too. Some of the pages require a flip on the long edge, some on the short edge. I've tried reseting the network connection, printing from multiple computers. restarting the printer, and printing from another program. I've searched online for anyone with a similar problem and have come up empty. Any assistance with this issue would be greatly appreciated. It's leaving me mind boggled!

 

Duplex Error 1.PNGDuplex Error 1.PNG

Analyst Nation Moderator
Posts: 5,914
Registered: ‎11-25-2013

Re: Phaser 4600 Duplex Printing Strange Results

I would assume that is application specific since the driver (at least mine) does not have a print even then print odd numbered pages.

 

But if it is any job from any app, do a complete remove of the driver and install a new one (different one)

So if you have the Native driver, switch to the GPD, or vice versa.

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Joe.
New Member
Posts: 2
Registered: ‎04-03-2017

Re: Phaser 4600 Duplex Printing Strange Results

Yes that did it. After installing the GPD driver it prints normally.