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New Member
Posts: 7
Registered: ‎07-10-2013

Phaser 6010 | Blacks are faded (faint, gray) in my color photos.

[ Edited ]
Hi,
 
For some time now, the blacks are faded (faint, gray) in my color photos.
 
My black toner is brand new by the way.
 
I also did an Automatic Color Registration Adjustment.
 
What is wrong with my printer?
 
How can this be fixed?
 
Thanks!
 
Chris.
Analyst Nation Moderator
Posts: 5,043
Registered: ‎11-25-2013

Re: Phaser 6010 | Blacks are faded (faint, gray) in my color photos.

What application are you printing from?

Have you verified in the driver that draft mode isn't on?

In image type set to photo in the driver?

Have you tried adjusting brightness and/or contrast?

1.GIF

 

If only blacks are faded, you could simply boost the black toner in the driver. (Assuming all jobs form all apps)

 

2.GIF

 

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
New Member
Posts: 7
Registered: ‎07-10-2013

Re: Phaser 6010 | Blacks are faded (faint, gray) in my color photos.

[ Edited ]

Hi,

 

I print from Photoshop, InDesign, Acrobat, Illustrator, etc.

 

I do not have the setting options that you show me:

 



Thanks,

Chris.

Analyst Nation Moderator
Posts: 5,043
Registered: ‎11-25-2013

Re: Phaser 6010 | Blacks are faded (faint, gray) in my color photos.

And I don't have access to a Mac, I would assume they would show up in your setup if you chose something else and not Basic Features from the dropdown

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
New Member
Posts: 7
Registered: ‎07-10-2013

Re: Phaser 6010 | Blacks are faded (faint, gray) in my color photos.

Hi,

 

Those are the features I get when "Basic" is not selected:

 



Analyst Nation Moderator
Posts: 5,043
Registered: ‎11-25-2013

Re: Phaser 6010 | Blacks are faded (faint, gray) in my color photos.

So in the last screenshot you can lighten and darken by not choosing normal

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
New Member
Posts: 7
Registered: ‎07-10-2013
Highlighted
New Member
Posts: 7
Registered: ‎07-10-2013

Re: Phaser 6010 | Blacks are faded (faint, gray) in my color photos.

[ Edited ]

Hi,

 

My post keeps on being deleted by the moderator.

 

Can you please help me?

 

None of what you are suggesting is working.

 

I never changed my print settings. This issue occured out of nowhere.

 

Thank you very much.