Showing results for 
Search instead for 
Do you mean 
Reply
New Member
Posts: 1
Registered: ‎11-07-2017

Phaser 6180 MFP Printing Yellow Horizontal Thin Lines

Hello,

 

When I print a document in colour, yellow horizontal thin lines appear on the document (entire page) - see attached image.

 

I attempted to troubleshoot the issue by:

- Removing and putting back the yellow cartridge, a new cartridge installed last week.

- Verified that not paper or piece of paper was jammed in any area.

- Printed the colour drum test page.

- Verified the cleanliness of the printer.

 

And the problem remains.

 

- Is it possible that the problem originates from another piece of the printer?

- Does anyone have any solution that they have applied and which resolved the problem?

- If the problem is with the cartridge, how should I proceed to request a replacement from Xerox?

- Any suggestions?

 

Thank you!

 

Printer: 6180MFP

Yellow cartridge replacement: Last week

Issue: Horizontal yellow streaks/lines appear on printed work

Issue appeared: After replacement of yellow cartridge

Image attached.

Billet Phaser 6180 Forum 7 novembre 2017.jpg

Highlighted
Community Manager
Posts: 2,548
Registered: ‎07-21-2010

Re: Phaser 6180 MFP Printing Yellow Horizontal Thin Lines

Hi shinbal_orville,

Thank you for using the Support Forum. Please perform a manual color registration.  If the color registration steps do not clear up the problem please consider contacting your support centre for further assistance. 

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!