Support Community
Showing results for 
Search instead for 
Do you mean 
New Member
Posts: 1
Registered: ‎01-08-2018

Phaser 6300DN Magenta covering entire page


Just replaced the imaging unit on our Phaser 6300, as I thought that was the culprit.

Getting magenta cast on entire page, even though the rest of the output is fine. Ran 20 pages, and magenta covered all 20.

Inside, there is magenta toner on the imaging unit roller.

What could be causing this? Just sunk a couple hundred into an old printer....



Analyst Nation Moderator
Posts: 5,892
Registered: ‎11-25-2013

Re: Phaser 6300DN Magenta covering entire page

If toner is getting dumped on the roller then the toner cart is the problem

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!