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New Member
Posts: 4
Registered: ‎04-17-2017

Phaser 6500 Winxp sp2

Won't recognize the supplied drivers. Tech support phone call resulted in a blunt "we dont support XP" response...I bought this specifically because I was told  it did support XP. Anyone succesfully run this on xp?

Analyst Nation Moderator
Posts: 5,028
Registered: ‎11-25-2013

Re: Phaser 6500 Winxp sp2

The driver should be on the disk that came with it. But Xerox and every other company dropped all support for XP at the same time Microsoft did, so nothing will be found on Xerox.com, you already tried the XML pack and .net and they failed to, so not only are you using XP, but your installation of it is bad.

 

So if you can't manage to install this driver (oldest linkable Xerox driver still hosted) then you are out of options.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
New Member
Posts: 4
Registered: ‎04-17-2017

Re: Phaser 6500 Winxp sp2

Well...xerox.com does in fact list an xp 32 and 64 driver...but after installing them, windows doesn't recognize any of those files as a driver...thanks for the "if you can't manage to install" bit though...Really helpful.
New Member
Posts: 4
Registered: ‎04-17-2017

Re: Phaser 6500 Winxp sp2

No matter what i do it shows up as "other devices" phaser 6500n with the big yellow question mark in device manager
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Analyst Nation Moderator
Posts: 5,028
Registered: ‎11-25-2013

Re: Phaser 6500 Winxp sp2

Is it possible the printer is broken?

 

I can't test XP since I haven't seen it for a few years and have no access to it, but since MS doesn't in any way update it, and all these options have worked since day one it seems like you may have a broken printer, not an issue with Windows XP.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.