2 weeks ago
Printer stopped printing colour. Black & White printing only
The other toners were also showing as low, replace soon.
I therefore ordered a a complete set of 4 toners.
The origonal messages still appears - replace Magenta, other colours replace soon
I have tried giving them a shake and replacing.
I have also set printer to defaults.
I cannot print a configuration page.
Good printer but this is frustrating
a week ago
Thank you for using the Support Forum. Please make sure you are using genuine Xerox toner. If shaking and reinstalling and power off and back on have not worked and the toner is genuine Xerox then there is possibly an issue with the toner. Call supplies to have the toner exchanged. Please consider contacting your support centre for further assistance.
Thursday - last edited Thursday
Sending cartridges which arrived in a "genuine" Xerox box back and will order another lot.
Will get back when I have done so.
New tomers from a supplier linked on the Xerox web site SHIMA LUMA arrived and fitted.
Same error messages
Replace Magenta and other 3 have Low change soon.
Can these messages be reset?