Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted
New Member
Posts: 1
Registered: ‎11-14-2017

Phaser 6600 says Jam at Tray 1

Phaser 6600 say there is a Jam at Tray 1 even at startup when no paper is in there.   Do the rollers need to be replaced?

 

Thanks

New Member
Posts: 8
Registered: ‎06-14-2016

Re: Phaser 6600 says Jam at Tray 1

Maybe the paper sensor actuator got broken and Contact your Xerox support center.

Analyst Nation Moderator
Posts: 5,229
Registered: ‎11-25-2013

Re: Phaser 6600 says Jam at Tray 1

Possibly.

The roller could be seized, they could be broken, a sensor near them could be malfunctioning or blocked. Only way to diagnose would be to obtain a service manual (Google is your friend) and tear it apart and test things as you go.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.