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New Member
Posts: 1
Registered: ‎07-04-2014

Phaser 7500 won't print actual size

I have a Phaser 7500 DT and I'm having problems printing images at 100%. I have set up a image file in Photoshop and converted it to a PDF for printing. The image measures 214mm by 143mm.

 

In the Acrobat X Pro print dialogue it's set it to 'Actual Size' and within the Xerox Printer Driver it's set to 'No Scaling'. However the images prints at 314mm by 243mm.

 

Any suggestions on how to print at 100%?

 

Cheers

Simon

Analyst Nation Moderator
Posts: 4,350
Registered: ‎11-25-2013

Re: Phaser 7500 won't print actual size

Can you attach the PDF? If not:

 

What is the PDF page size set to? File>Print>Page Setup


In the Acrobat preview does it show it sized correctly? I tried resizing an image to 8.42*5.63 inches (I believe the equivalent)

Capture.JPG

 

Also, check that the "Choose paper source by pdf page size" is not selected.

 

What driver are you using? The Global, the PS and the Mobile I am looking at all use "Reduce/Enlarge" instead of "Scaling"

Are you perhaps on a Mac?

Capture2.JPG

 

Does it make a difference if you switch PS with PCL or vice versa?

 

What happens when you just print from Photoshop where the file is created?

 

Lastly, to eliminate the OS and the driver, what happens to the output if you import the pdf file on the webui/ Centreware Internet Services?

 

Capture3.JPG

 

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Joe.
New Member
Posts: 9
Registered: ‎05-02-2016

Re: Phaser 7500 won't print actual size

i don't know about the webui. this is the first i've heard of it.

i'm on a mac

it seems to print ok when printing on 12 x 18 size