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New Member
Posts: 1
Registered: ‎08-08-2017
Accepted Solution

Problem printing 2-sided Xerox Versalink C405

Hi,

 

I have a Versalink C405 (which I think is a brand new model) with duplex printer on my network. Currently on all the computers I have installed the printer (running a variety of Windows versions) the option for 2-sided printing is greyed out. I have tried re-installing the drivers multiple times, using the automatic online tool, but same problem always arises. 

 

On one of the computers I somehow managed to get 2-sided working, but had lots of problems communicating with it. It would just tell me the printer was offline most of the time. I decided to re-install the drivers recently to solve that problem, which worked, but again 2-sided printing was subsequently greyed out. 

 

Any ideas what I can do to fix this?

 

Much appreciated,

 

Ben

Analyst Nation Moderator
Posts: 5,028
Registered: ‎11-25-2013

Re: Problem printing 2-sided Xerox Versalink C405

If the automated option doesn't work, it would imply there is an issue using SNMP (Bi-Directional uses that protocol and it clearly isn't working.)

 

So, without delving into the LAN setup, just disable Bi-Di in the print driver and add Duplex in the Configuration tab

 

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Joe.
New Member
Posts: 1
Registered: 3 weeks ago

Re: Problem printing 2-sided Xerox Versalink C405

Thank you!