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New Member
Posts: 1
Registered: ‎04-10-2018

Programs running Mac High Sierra (10.13.4) crash when printing to a Phaser 7760

After migrating my system to a new Mac with an up-to-date system, any application that uses the Print dialog box will crash after sending the job to print. Adobe apps or Chrome don't crash unless I try to access printer settings, such as double-siding. I tried installing an up-to-date print driver, but it hasn't fixed the problem.

Analyst Nation Moderator
Posts: 6,014
Registered: ‎11-25-2013

Re: Programs running Mac High Sierra (10.13.4) crash when printing to a Phaser 7760

The last supported OSX version was 10.10.

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And it still works unofficially, like I just installed it without issue

 

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But of course I used the Xerox driver and not one of the ones by Apple

 

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You probably will need to do an uninstall, reboot, and reinstall using an HP Jet direct port

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Joe.