03-16-2017 09:05 AM - edited 03-16-2017 09:25 AM
sorry for my english, i hope someone can help me.
I downloaded the last universal driver (5520.600.0.0) but snmp not working. in the driver properties, the settings of the printers, the paper size, the status of printer are not showing what is suppose to be, and my snmp community is set properly, but automatic configuration dont work. its still with default. But if i try the an older universal driver (5347.600.0.0) the snmp is working fine. our printers are installed using hostname, not IP
Xerox knowing this problem ?
03-16-2017 01:35 PM
Xerox doesn't have this reported, so it may be on your end due to an odd setup. Or it could be printer specific (especially if the GPD stopped supporting your printer)
Since you din't actually post your OS or printer or anything beyond a driver version, I have nothing to compare against, so without further ado, here is mine with that driver having no issues on Win 7 to a 7855.
Here are the trays working just fine
Same for the hardware and installable options
Model of printer properly recognized
Driver properly current as of this post
And updates live in the preferences
So I would guess your port, or printer model is the issue, and possibly server issues (If there is a print server).
As with all Xerox devices, make sure the port does not have SNMP checked (causes conflicts with the one in the Configuration tab if you use Standard TCP/IP (Doesn't exist if using a real LPR port)
03-24-2017 12:01 PM
I have this issue with all model of Xerox 5755, 5855, 7835, . Im on Win 7, the printers are installed localy and on a server with name on TCP/IP port. The SNMP is desable on printer port. Like i said, with older driver its working, so not understand why not working with lastest one.
thanks for your help.
for now i will set config with .dat files and printui.
04-11-2017 11:58 AM - edited 04-11-2017 12:00 PM
Why I suppose the problem is the driver is because on my PC, the older version is working fine but when i install the new one, its not working, no snmp update. same thing with our server. on one server there is older version (5347.600.0.0) and and on our server test, the lastest version, no snmp update.
is it possible to have an older version to 5520.600.0.0 but more recent of 5347.600.0.0. so i can make test.
04-11-2017 12:09 PM
04-11-2017 03:20 PM
No idea, I run the latest on Win 10 and 7 and 8.1 and it works great, no reason to go back to an old driver. My screenshots show Windows 7, I am not going through the trouble of doing more of the same in each OS.
04-21-2017 11:42 AM - edited 04-21-2017 11:44 AM
i found what wrong. our printers are installed with the name, so the port created is the name of the printer and not the IP. with older driver, the port have the name only (LIMP00045) and is working fine, but for the new driver, the snmp will work if the port of the printer have the FQDN (LIMP00045.secure.qc.ca). So maybe Xerox change something in the new driver about the dns/FQDN.
for us, i think we will change the port name, so SNMP will work.