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New Member
Posts: 6
Registered: ‎03-16-2017

SNMP with last Universal driver dont work

[ Edited ]

sorry for my english, i hope someone can help me.

 

I downloaded the last universal driver (5520.600.0.0) but snmp not working. in the driver properties, the settings of the printers, the paper size, the status of printer are not showing what is suppose to be, and my snmp community is set properly, but automatic configuration dont work. its still with default. But if i try the an older universal driver (5347.600.0.0) the snmp is working fine. our printers are installed using hostname, not IP

 

Xerox knowing this problem ?

Analyst Nation Moderator
Posts: 4,509
Registered: ‎11-25-2013

Re: SNMP with last Universal driver dont work

Xerox doesn't have this reported, so it may be on your end due to an odd setup. Or it could be printer specific (especially if the GPD stopped supporting your printer)

 

Since you din't actually post your OS or printer or anything beyond a driver version, I have nothing to compare against, so without further ado, here is mine with that driver having no issues on Win 7 to a 7855.

 

Here are the trays working just fine

3.GIF

 

Same for the hardware and installable options

 

4.GIF

 

Model of printer properly recognized

 

5.GIF

 

Driver properly current as of this post

6.GIF

 

And updates live in the preferences

 

8.GIF

 

So I would guess your port, or printer model is the issue, and possibly server issues (If there is a print server).

 

As with all Xerox devices, make sure the port does not have SNMP checked (causes conflicts with the one in the Configuration tab if you use Standard TCP/IP (Doesn't exist if using a real LPR port)

9.GIF

 

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Joe.
New Member
Posts: 6
Registered: ‎03-16-2017

Re: SNMP with last Universal driver dont work

I have this issue with all model of Xerox 5755, 5855, 7835,  . Im on Win 7, the printers are installed localy and on a server with name on TCP/IP port. The  SNMP is desable on printer port. Like i said, with older driver its working, so not understand why not working with lastest one.

 

thanks for your help.

for now i will set config with .dat files and printui.

 

 

New Member
Posts: 6
Registered: ‎03-16-2017

Re: SNMP with last Universal driver dont work

[ Edited ]

Why I suppose the problem is the driver is because on my PC, the older version is working fine but when i install the new one, its not working, no snmp update. same thing with our server. on one server there is older version (5347.600.0.0) and and on our server test, the lastest version, no snmp update.  

 

is it possible to have an older version to 5520.600.0.0 but more recent of 5347.600.0.0. so i can make test.

 

thanks

Analyst Nation Moderator
Posts: 4,509
Registered: ‎11-25-2013

Re: SNMP with last Universal driver dont work

Xerox Global Print Driver v5.347.7.2 WHQL PS

32 bit

64 bit

 

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Joe.
New Member
Posts: 6
Registered: ‎03-16-2017

Re: SNMP with last Universal driver dont work

sorry i forgot to specify, working with Win 10. is it ? cause we have win 7 and we will have win 10.
Analyst Nation Moderator
Posts: 4,509
Registered: ‎11-25-2013

Re: SNMP with last Universal driver dont work

No idea, I run the latest on Win 10 and 7 and 8.1 and it works great, no reason to go back to an old driver. My screenshots show Windows 7, I am not going through the trouble of doing more of the same in each OS.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
New Member
Posts: 6
Registered: ‎03-16-2017

Re: SNMP with last Universal driver dont work

[ Edited ]

i found what wrong. our printers are installed with the name, so the port created is the name of the printer and not the IP. with older driver, the port have the name only (LIMP00045) and is working fine, but for the new driver, the snmp will work if the port of the printer have the FQDN (LIMP00045.secure.qc.ca). So maybe Xerox change something in the new driver about the dns/FQDN.

 

for us, i think we will change the port name, so SNMP will work.