Showing results for 
Search instead for 
Do you mean 
Reply
mff New Member
New Member
mff
Posts: 1
Registered: ‎03-30-2012

Secure Printing not working when separator file configured

Secure printing does not work when a separator file is configured for a Xerox WorkCentre 7328 using a Windows Server 2003 Clustered Print Server. For secure printing, after putting in pin number on the printer it says it printed with error.  No other detail about error was given.  Status on print job shows as "canceled".  When separator file is not configured secure printing works fine.  I have used different separator files with same results.  Print driver has been updated to latest as well. Client is Windows XP.  Any ideas?

Please use plain text.
Community Manager
CherylO-Xerox
Posts: 1,531
Registered: ‎07-21-2010

Re: Secure Printing not working when separator file configured

Hi mff,

Thank you for using the support forum.  Have you searched the online support for your printer?  If you did not find your answer there, you might want to contact support or wait and see if another user comes up with an answer.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

Please use plain text.