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New Member
Posts: 3
Registered: ‎07-17-2017

Streaks in printing Xerox phaser 6500N

Hello all,

 

I have noticed that there is an incosistancy in printing colors for my printer. It mainly shows up in the black color. I ran a contanmiation check and I noticced that there is a pattern to how the incosistency prints. It is more like diagonal lines. I am placing links to the pictures becuase I can only post them in line.

 

This streaking pattern does appear for all of the other colors but it is most prominent for the black. And it is the same pattern. The first link is a picture for the contamination check for the black ink. The second is a test for all 4 colors.

 

I ma not sure what I can do. I took a soft cloth and cleaned the heads and the laser. I also used the function UI refresh, Toner refresh on the black, and clean developer. Still the issues persists. Any help would be greatly appreciated:

 

Black toner issue

 

All color tonor issue

 

 

Community Manager
Posts: 2,548
Registered: ‎07-21-2010

Re: Streaks in printing Xerox phaser 6500N

Hi philm001,

Thank you for using the Support Forum. Please make sure you are using genuine Xerox toner cartridges if you are not then please purchase genuine Xerox supplies.  If you are using genuine Xerox cartridges please make sure the paper is in good condition, fan it and flip it over and try again.  Also try a new ream of paper in case humidity has effected your paper in the machine.  Please consider contacting your support centre for further assistance if the problem continues.

Thanks,
CherylO-Xerox
Community Manager

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