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New Member
Posts: 1
Registered: ‎06-02-2017

Toner Troubleshooting xerox 6600 Phaser

Hello,

 

I am in need of assistance.    I just replaced all toner in the printer.  It will not print.  It still states the toner needs to be replaced. 

These are new out of the box.   Inserted properly.  

Analyst Nation Moderator
Posts: 4,916
Registered: ‎11-25-2013

Re: Toner Troubleshooting xerox 6600 Phaser

It wants all of them replaced or just one?

There is absolutely no chance it was asking for all 4 at once unless the machine itself is physically broken, they cannot all run out at the same time (Well, they could, theoretically, but I am very confident it did not happen)

 

If it is just one, just take that one out and give it a few shakes (carefully) and put it back in, if it doesn't work, call Xerox and return as defective.

 

If it actually has separate errors for all 4 toners the machine is broken (Assuming you have the right toners)

 

The exact error(s) would make it more clear what the issue is

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
Member
Posts: 10
Registered: ‎07-15-2017

Re: Toner Troubleshooting xerox 6600 Phaser

[ Edited ]

I have the same problem.
Printer stopped printing colour. Black & White printing only
The other toners were also showing as low, replace soon.

I therefore ordered a a complete set of 4 toners.

 

The origonal messages still appears - replace Magenta, other colours replace soon

 

I have tried giving them a shake and replacing.

 

I have also set printer to defaults.

 

I cannot print a configuration page.

 

Good printer but this is frustrating

 

 

Member
Posts: 10
Registered: ‎07-15-2017

Re: Toner Troubleshooting xerox 6600 Phaser

Ok. Am sending the cartridges back, which were supposed to be genuine and appeared in genuine Xerox box???? and will re-order direct from Xerox.

 

Will take a few days, so will get back when completed.

Member
Posts: 10
Registered: ‎07-15-2017

Re: Toner Troubleshooting xerox 6600 Phaser

New tomers from a supplier linked on the Xerox web site SHIMA LUMA arrived and fitted.

Same error messages

Replace Magenta and other 3 have Low change soon.

Can these messages be reset?

Member
Posts: 10
Registered: ‎07-15-2017

Re: Toner Troubleshooting xerox 6600 Phaser

New toners from a supplier linked on the Xerox web site SHIMA LUMA arrived and fitted.

Same error messages

Replace Magenta and other 3 have Low change soon.

Can these messages be reset?