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Technical Escalation Service Provider
Posts: 8
Registered: ‎03-06-2017

Unable To Print With Outlook With Xerox Standard Accounting Turned On - Windows 10 Environment

Has anyone had any trouble printing from Outlook when a end-user has Xerox Standard Accounting turned on?  Currently, I am having users print-to-pdf first, and then printing the pdf.  Additionally, I have been told some users are able to print from their OWA account.  Any feedback will be appreciated :)  The boxes most commonly used are 5800's and 7800's. 

 

Thank you guys in advance,

 

Daryl

Analyst Nation Moderator
Posts: 5,040
Registered: ‎11-25-2013

Re: Unable To Print With Outlook With Xerox Standard Accounting Turned On - Windows 10 Environment

There should be no issue with the V3 drivers (I suggest the Xerox Global print driver PS), but there is a caveat.

 

You can't just do File>Print, you have to get to the Xerox portion of the driver, otherwise it never gets queried due to the first screen in outlook replacing the typical File > Print window from other applications. Chrome has the same problem.

 

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Joe.