Support Community
Showing results for 
Search instead for 
Do you mean 
Reply
Member
Posts: 13
Registered: ‎02-05-2018

VERSANT 80/180 SIQA

I've been accessing the SIQA from the Versant 180 machine via path:

 

Admin Access >

 

Setup > Adjustment > Alignment Adjustment Setup > Auto Alignment adjustment > Print Calibration Chart >

 

Scan chart with document feeder.

 

What's surprising is, the alignment got worse the more i do it. I am using ordinary A3 90gsm paper.

 

Help please.

Analyst Nation Moderator
Posts: 6,013
Registered: ‎11-25-2013

Re: VERSANT 80/180 SIQA

That certainly should not be happening, I would go ahead and do a Manual adjustment instead while waiting for a tech to come fix whatever is actually wrong.

 

 

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
Member
Posts: 13
Registered: ‎02-05-2018

Re: VERSANT 80/180 SIQA

[ Edited ]

Tech came this week. Not solved.

 

Should I be using a separate SIQA software similar to other machines?

 

 

EDIT: He tried to align one side only to whatever the alignment is on the other side. I would have preferred to center one side on the paper then match the other side to it. 

Analyst Nation Moderator
Posts: 6,013
Registered: ‎11-25-2013

Re: VERSANT 80/180 SIQA

Seperate software is just the same thing we more places to fail.

 

As the end user, your choices are Auto or Manual alignment, which are the 2 methods within Setup > Adjustment > Alignment Adjustment Setup .

 

Beyond those 2 that adjust the hardware, the DFE can typically be used to somewhat software fix slight variences, think Server > Tray Alignment via Command Workstation. But that is just comnpensating for misaligned hardware, not actually fixing the problem like Auto (SIQA) and Manual adjustment.

 

Beyond that requires a tech, if the tech can't fix it, tell him to bring in a co-worker who can or you will need to claim your satisfaction guarantee since the machine isn't running within quoted tolerance, which is:

1.JPG

 

And that is pulled directly from the CEIG, which I attached in case you misplaced yours.(Page 15)

 

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
Member
Posts: 13
Registered: ‎02-05-2018

Re: VERSANT 80/180 SIQA

Should gsm and size of paper used on whichever tray matter on alignment? Tech told me it mattered. 

Occasional Advisor
Posts: 333
Registered: ‎02-13-2013

Re: VERSANT 80/180 SIQA

The tech should make sure related hfsi's arent due. Then go through the registration procedures, then try SIQA.

Member
Posts: 15
Registered: ‎03-30-2016

Re: VERSANT 80/180 SIQA

Your tray and paper selectioni matters. My tech guy give this priority for tray 6-7-1-2-3 and recommend to use navigator paper. For me, siqa tool is not works good as i expect.
Member
Posts: 13
Registered: ‎02-05-2018

Re: VERSANT 80/180 SIQA

What is navigator paper?

Highlighted
Analyst Nation Moderator
Posts: 6,013
Registered: ‎11-25-2013

Re: VERSANT 80/180 SIQA

What is navigator paper?

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.