03-02-2018 01:48 AM
I've been accessing the SIQA from the Versant 180 machine via path:
Admin Access >
Setup > Adjustment > Alignment Adjustment Setup > Auto Alignment adjustment > Print Calibration Chart >
Scan chart with document feeder.
What's surprising is, the alignment got worse the more i do it. I am using ordinary A3 90gsm paper.
03-02-2018 01:43 PM
That certainly should not be happening, I would go ahead and do a Manual adjustment instead while waiting for a tech to come fix whatever is actually wrong.
03-02-2018 03:47 PM - edited 03-02-2018 03:49 PM
Tech came this week. Not solved.
Should I be using a separate SIQA software similar to other machines?
EDIT: He tried to align one side only to whatever the alignment is on the other side. I would have preferred to center one side on the paper then match the other side to it.
03-02-2018 04:13 PM
Seperate software is just the same thing we more places to fail.
As the end user, your choices are Auto or Manual alignment, which are the 2 methods within Setup > Adjustment > Alignment Adjustment Setup .
Beyond those 2 that adjust the hardware, the DFE can typically be used to somewhat software fix slight variences, think Server > Tray Alignment via Command Workstation. But that is just comnpensating for misaligned hardware, not actually fixing the problem like Auto (SIQA) and Manual adjustment.
Beyond that requires a tech, if the tech can't fix it, tell him to bring in a co-worker who can or you will need to claim your satisfaction guarantee since the machine isn't running within quoted tolerance, which is:
And that is pulled directly from the CEIG, which I attached in case you misplaced yours.(Page 15)