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New Member
Posts: 2
Registered: Thursday

Versalink C605 offline

I have a versalink C605 that after we turned it off and then back on, it continues to be offline. I have looked and looked online and can't find anything on this model since it just came out. How do I fix this??

Analyst Nation Moderator
Posts: 5,015
Registered: ‎11-25-2013

Re: Versalink C605 offline

Assuming the print driver is stating it is offline, the issue is an SNMP conflict, easily remedied by right-clicking the printer on the PC and going to Printer Properties > Ports > Configure Port and unchecking the SNMP status enabled box (You will lose nothing, the issue is happening because it is on in the port as well as in the Configuration tab (Bi-Directional Communication) )

 

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Joe.
New Member
Posts: 2
Registered: Thursday

Re: Versalink C605 offline

I tried that and it says that isn't supported when I click on the configure button.

Analyst Nation Moderator
Posts: 5,015
Registered: ‎11-25-2013

Re: Versalink C605 offline

Then I would have to assume Windows 8-10 and the port was made, or converted by MS, as a WSD port (They have issues)

 

So just select Add Port and create a Standard TCP/IP port and match my settings shown but use your printers IP address obviously.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.