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New Member
Posts: 2
Registered: ‎11-28-2017
Accepted Solution

Versalink C7025 printing issue in Citrix environment

Hi,

 

I have a customer who previously had WC7120 mfds. They printed using the global PCL6 driver and have a Citrix environment using Citrix XenApp 6.0.0.

Since we have installed C7025s the devices print two of everything. We are using the Xerox Global Print Driver PCL6 5303.1600.0.0

Does anyone have any ideas please?

 

Thanks.

 

Highlighted
Analyst Nation Moderator
Posts: 5,323
Registered: ‎11-25-2013

Re: Versalink C7025 printing issue in Citrix environment

I'd start with not using a driver from 2013 on a printer released in 2017.

And since using that driver has already caused corruption in the spooler it would seem, I'd do a clean install using a newly created port as well.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
New Member
Posts: 2
Registered: ‎11-28-2017

Re: Versalink C7025 printing issue in Citrix environment

Thanks Joe, latest driver sorted the issue - thanks.