07-14-2017 10:46 AM
Yesterday my Versant 80 has begun to, what looks like, pinch my wider papers. I can run 8.5x11 LEF and it doesnt do anything but if I run 11x17 or larger it pinches the leading edge, as pictured. Heaver weight stocks come through looking fine, but I can feel a little bump where the pinch would have occured.
Ive opened all the front panels and did my best to trace through the paper path to see if there were any blockages. Ive also tried printing from four different trays, fanning and flipping the paper, and blowing out any spots that I would think this could occur.
07-17-2017 02:18 PM
Thank you for using the Support Forum. Please make sure you are using paper that is within the specifications of the machine and that the tray properties are set correctly. Please see the solutions for wrinkled paper. If the problem continues please consider contacting your support centre for further assistance.