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New Member
Posts: 1
Registered: ‎01-13-2018

WC 6027 Printing Scout popup window after Windows 10 upgrade 1709

After the Windows 10 upgrade 1709 at every system startup a popup window from Printing Scout appears indicating an unknown status of the printer.  It does´n matter if the printer is switched on or off or which settings I choose in the printing scout preferences. In the past there was never a popup even with printer switched off. Meanwhile all 4 PCs at home received the Windows 10 upgrade 1709 and all PCs show the same problem ! The Printing Scout /Driver version is 6.344 (latest from support page). Any ideas?

 

Community Manager
Posts: 2,618
Registered: ‎07-21-2010

Re: WC 6027 Printing Scout popup window after Windows 10 upgrade 1709

Hello DirkP.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 6027

 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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