Showing results for 
Search instead for 
Do you mean 
Reply
New Member
Posts: 2
Registered: ‎03-06-2017
Accepted Solution

WorkCentre 3225 multiple copies

Hi Everyone!

 

We have bought recently a new WC 3225, but we have a little problem. We can not print multiple copies, the printer simply print only one.

 

I googled around for an answer, but not any luck yet. I tried the following:

- Updated the printer driver to the latest. (V3.9.520.6.0)

- In the special settings I set to print directly to the printer

- There is no mopier in the device settings...

- I tried to run word as admin.

 

However, there is something: if i set to uncollate the pages, everything is fine. The only problem is, that you can not set this as default. It is not the worlds end, but a little bit frustraiting.

 

My operating system is windows 10, and I tried in Word 2016 and Nitro PDF 10.

 

I look forward for any kind of advice.

 

 

Tivadar

Analyst Nation Moderator
Posts: 4,906
Registered: ‎11-25-2013

Re: WorkCentre 3225 multiple copies

Not sure where your driver comes from but I used the 3.12.38.03:10 from Xerox.com and it didn't do what yours is doing.

 

I also tried the V4 driver (3.03.13.02:11) in conjunction with the Xerox print experience app and it worked from Word 2013.

 

In all cases I used the driver to make the change to copies amount, not the applications.

 

1.GIF

 

 

Capture.GIF

 

 

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
New Member
Posts: 2
Registered: ‎03-06-2017

Re: WorkCentre 3225 multiple copies

Aaaaaaand It's working! Thank You!

 

So, the problem was the V3 global driver.

 

By,

Tivadar