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New Member
Posts: 1
Registered: ‎02-12-2018

WorkCentre 3335 problems

(view in My Videos)

xc

I have problems with my printer, sometimes not want to print! In the windows print state state appears: Offline - online - offine - online. I have to turn the printer off and on again, then start printing the pending jobs. I try change the cable cat 5 (printer -> router), but not resolve.

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Analyst Nation Moderator
Posts: 6,024
Registered: ‎11-25-2013

Re: WorkCentre 3335 problems

Start > Control Panel > Devices and printers

 

Right click the printer and go to Printer Properties

 

Select the Ports(1) tab and then Configure Port (2)

 

Un-check both boxes here (3).

 

Capture.JPG

 

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Joe.