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New Member
Posts: 1
Registered: ‎11-09-2017

WorkCentre 3345 WPS PIn

When I try to connect my new WorkCentre 3345 to Windows 10, Windows asks for a WPS pin number that should be on my machine or in the documentation.  I cannot find it.  Can someone help?

Community Manager
Posts: 2,548
Registered: ‎07-21-2010

Re: WorkCentre 3345 WPS PIn

Hi rprevost,

Thank you for using the Support Forum. Please take a look at the System Administrator Guide on page 44 for information on the WPS.  If this informtion does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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Analyst Nation Moderator
Posts: 5,213
Registered: ‎11-25-2013

Re: WorkCentre 3345 WPS PIn

It sounds like you are trying to connect via WiFi Direct, which windows does not support.

 

In short, install it manually and don't pick it in the list.

1.JPG

 

To negate this in the future, Assuming there are no Android users that will be using the WiFi Direct feature, you can just disable it in CWIS (Windows/Mac and iOS can't use it)

 

1.JPG

 

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.