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New Member
Posts: 1
Registered: ‎10-17-2014

WorkCentre 6015 won't print

My printer was working fine, but after completing a jog, I got the following message:

 

092-651

Code 211 0000

Restart Printer

 

Restarting the printer doesn't help.  The same message comes right back up on the screen.

 

If anyone has any suggestions, I would sure appreciate your help.

 

Thanks!

 

Billie Jean

 

 

Moderator
Posts: 474
Registered: ‎02-26-2013

Re: WorkCentre 6015 won't print

Hi jilliebean,
Thank you for using the Xerox forum.

I would suggest that you review the following solution from our WorkCentre 6015 Support & Drivers site.

Fault Code 092-651: CTD Sensor Error Message CTD (ADC) Sensor Error is Detected

There are a few actions with details as a possible solution for that code.

 

If that does not resolve your issue you may consider contacting our specific product support experts at the following link:
Fast Track to the Expert


If you are outside the USA you should contact the local support center in your area which you can find here:
http://www.xerox.com/about-xerox/contact-us/enus.html

Mitch Swetsky
Xerox Customer Tools & Social Media Moderator
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