01-09-2017 01:28 PM
I have a less then a year old Xerox Workcentre 6015N printer. Overall printed about 1100 papers.
One day the printer started reporting "Cartridge Error 009-950 Printer Reseat Yellow Cartridge".
I took the yellow cartridge out, cleaned it, cleaned contacts on both cartridge and printer, but the error stays the same. I even bought new toner, but the problem stays.
Printer manufactured on April 2014, SN 3191216694. Bought in Slovenia, EU.
I cannot print anything. I can get to CE mode menus, but do not know what is its purpose...
What can I do?
01-12-2017 04:51 PM
Thank you for using the Support Forum. Please follow all the solutions for Yellow toner issues. Also make sure you are using the correct toner cartridge for your region. If none of the solutions help please consider contacting your support centre for further assistance.
09-08-2017 11:18 AM
I have the same problem, I have bought a printer in Serbia, now whem the first cartridges are almost empty, I have bought new ones. The troble is, when I instert them, I get only "Reseat cartrdige" error:
What the hell is going on?
09-11-2017 02:26 PM
Thank you for using the Support Forum. Please take a look at the solution for the error code 009-950. If these solutions do not help please consider contacting your support centre for further assistance.