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New Member
Posts: 2
Registered: ‎08-02-2017

Workcentre 6605N Offline after power outage

Have set up the Workcentre 6605N and seems to print 1 document then goes offline forcing a reinstall.

 

I believe this has to do with the Wifi network dropping out putting the workcentre into the offline mode. We are using Windows 10.

 

Have tryed the configure port option but clicking on it gives a this function isnt supported, Though from the looks of things its been given a WSD port.

 

Any ideas?

 

Thanks

Analyst Nation Moderator
Posts: 5,234
Registered: ‎11-25-2013

Re: Workcentre 6605N Offline after power outage

WSD ports really are not optimal, delete the printer and reinstall it manually, create the port as a TCP/IP port, disable SNMP in the port.

 

Do not pick the printer from the list, pick the printer I want wasn't listed. everything should be done manually.

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Joe.
New Member
Posts: 2
Registered: ‎08-02-2017

Re: Workcentre 6605N Offline after power outage

Thanks for the response, it 50% worked, Printer still goes offline when PC goes to sleep and or the network drops but turning the printer on and off fixes it. Im assuming there is something somewhere to stop this from happening.

 

Thanks again

Analyst Nation Moderator
Posts: 5,234
Registered: ‎11-25-2013

Re: Workcentre 6605N Offline after power outage

I have no idea, you are still describing an issue with non-Standard TCP/IP ports.

If the device is actually going offline (there is no way to make it do that intentionally) I have no idea what would fix it.

 

Unless it is DHCP, if that is the case, switch it to a static IP

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.