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New Member
Posts: 3
Registered: ‎11-10-2017

Xerox 3610 print % - 12345x

Good morning.

In our office we encountered strange issue.

Our xerox 3610 printers every hour (+-) print two pages, which have printed % - 12345x chars in top left corner.

We use Windosw 7 Pro with SP1,windows is up to date.

Printer's drivers are those delivered with printers on CD - PCL6, connected via USB.

 

Can You, please, give me some advice how to solve or workaround this issue?

Many thanks

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Analyst Nation Moderator
Posts: 5,323
Registered: ‎11-25-2013

Re: Xerox 3610 print % - 12345x

I would guess your IT is running a security scan against the LAN and the printer is printing the code it uses when doing so.

 

If that is correct, a firmware update may resolve it. I know Qualys scans will do that occasionally

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.