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New Member
Posts: 1
Registered: ‎04-08-2018

Xerox 6022 "Check Cyan Cartridge"

My new Xerox 6022 came with toner cartridges installed.  They ran out quickly so i purchased a full set to replace them.  I purchased Xerox Toner for the Phaser 6020/6022.  The Cyan Cartridge number is 106R02756.  When I turn the printer on, I get the 3 messages:

Low Density 093-921 Printer

Check Cyan Cartridge

Restart Printer

 

I uninstalled and re-installed the cartridge numerous times and re-started without success.  On one occasion after restart, the message changed to "CHECK YELLOW CATRIDGE", then back to CYAN for a few more times. 

 

Thw printer worked fine with the original toners until the yellow ran out.

 

Any help?  I'd love to use the printer

 

Thanks,

John

 

 

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New Member
Posts: 1
Registered: ‎04-09-2018

Re: Xerox 6022 "Check Cyan Cartridge"

I am having the same issue with only 75 prints on the machine. The cartridge monitor showed almost full prior to the first error, except mine said check black cartridge, and when I restarted I got messages saying check yellow cartridge AND check magenta cartridge. I also cleaned all areas as shown in user manual,