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Posts: 1
Registered: ‎05-11-2018

Xerox 6204 Wide Format - Unable to connect to Web Interface - help me please !!!!

[ Edited ]

Hello, I have a problem, the page 13.240.20.38 does not appear, I have a Xerox 6204 with external unit, a year ago and after a drop in voltage, the controller is HS and I had another unit other than the dell and it worked all that time (a year). A week ago, the same thing happened, the controller is HS (motherboard too) despite the presence of an inverter and voltage regulator, I tried on several units but nothing works, the ping works but I can not access to it, I followed the procedure but nothing, local Xerox technicians no idea of ​​the problem, I have unanswered questions:

- Is there a particular hardware configuration of the controller (ram, processor, network......)

- Why do not I have the word "successful" at the end of installation?

- Is there a special formatting of the hard disk?

- Does the installation have to be done with the original cd not a copy (maybe a copyright) (I have the original too)

- Is there a manual service of the controller?

 

help me please !!!!

 

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Gh--jim
Community Manager
Posts: 2,629
Registered: ‎07-21-2010

Re: Xerox 6204 Wide Format - Unable to connect to Web Interface - help me please !!!!

Hi Gh.Jim,

Thank you for using the Support Forum. Please take a look at the solution for installing the FreeFlow Accxes Client Tools.  If this information does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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