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New Member
Posts: 4
Registered: ‎10-17-2017

Re: Xerox Altalink C8000 Color Accuracy Issues

Had Xerox come in and they increased the % for the "low/mid/high" which I guess is the quantity of toner that the machine spits out for shadows/blacks/greys/etc. After adjusting them to be much higher (I think they said they bumped it to 127%). Prints look good! Greys all look properly grey again. Copies still result in some loss, and we think this is still a firmware issue.

New Member
Posts: 4
Registered: ‎10-17-2017

Re: Xerox Altalink C8000 Color Accuracy Issues

[ Edited ]

Just a heads up for anyone who finds this post, the setting is called TRC (toner replenishment control, or something) and it's inside the Xerox diagnostics which only the tech can get to. The printer takes a while to adjust to the setting once it has been changed, so we ended up having Xerox come out and adjust it a few times, we're now at a TRC of ~+60% for the lows and I believe 0 and 0 for the mids and highs. This seems to have solved our very light grey problem. Will update again if more changes.

Valued Advisor
Posts: 1,641
Registered: ‎10-11-2010

Re: Xerox Altalink C8000 Color Accuracy Issues

do you know if the techncian bumped all low/mid/hig settings for black only? or all colors?

 

 

New Member
Posts: 4
Registered: ‎10-17-2017

Re: Xerox Altalink C8000 Color Accuracy Issues

Just black as that was the only problem we had.

Valued Advisor
Posts: 1,641
Registered: ‎10-11-2010

Re: Xerox Altalink C8000 Color Accuracy Issues

low mid and high, all 127 ?