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Member
Posts: 12
Registered: ‎08-18-2017

Re: Xerox Altalink C8000 Color Accuracy Issues

Interesting find. We aren't in a position to be able to use V4 drivers so I hope Xerox can correct whatever the problem is in the V3 version. Thanks for the info.

Member
Posts: 10
Registered: ‎08-30-2017

Re: Xerox Altalink C8000 Color Accuracy Issues

Spent half an hour on the phone to Xerox... It seems the v3 Global print driver post script for Win 7 / Servoer 2008 seems to work. Not perfect but far superior than the other drivers. It will do for now.

 

Hopefully Xerox sort the other drivers as i really dont like the Global drivers.

Analyst Nation Moderator
Posts: 5,234
Registered: ‎11-25-2013

Re: Xerox Altalink C8000 Color Accuracy Issues

Alright all, let's try again, new firmware, new color fixes, no guarantee since I simply don't have time to test properly myself.

 

100.xxx.097.25400 releases.

 

C8070

 

C8045-C8055

 

C8030-C8035

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
Valued Advisor
Posts: 1,655
Registered: ‎10-11-2010

Re: Xerox Altalink C8000 Color Accuracy Issues

there is also a new GPD out 5.548.8.2, does it also makes a difference? dont have the rls notes yet, probably you have it :)

Member
Posts: 10
Registered: ‎08-30-2017

Re: Xerox Altalink C8000 Color Accuracy Issues

It looks like the firmware has been taken offline until tonight. I will try when it comes back.

 

Has anyone reported any issues with Print jobs not getting to the printer? the only way to get them to come through is by restarting the device. I'm contemplating rebuilding the print server but its worked perfectly for years on our old machines.

 

Really not like the C8000 series so far, i would advise anyone thinking of upgrading to this device to wait until they sort the issues out. I've had nothing but problems with it.

Valued Advisor
Posts: 1,655
Registered: ‎10-11-2010

Re: Xerox Altalink C8000 Color Accuracy Issues

yes, color is a mess right now

i installed the 25400 release, and had the inverted issues, but resolved by doing the calibration again

 

but dont have the problem that the prints are not coming through

Member
Posts: 10
Registered: ‎08-30-2017

Re: Xerox Altalink C8000 Color Accuracy Issues

Colour has messed up on my machine even though i havent changed anything since last week when i installed the GPD.

 

Not very happy, spent ages today messing about with drivers etc.

 

Xerox what is happening?

Analyst Nation Moderator
Posts: 5,234
Registered: ‎11-25-2013

Re: Xerox Altalink C8000 Color Accuracy Issues

1 Select the Devices icon

2 Select Tools

3 Select Troubleshooting

4 Select Calibration

6 Select Print Calibration

7 Following the onscreen instructions

8 Print your PCL job. If image is not acceptable, run the print calibration routine one more time.

 

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
Member
Posts: 10
Registered: ‎08-30-2017

Re: Xerox Altalink C8000 Color Accuracy Issues

Print calibration made it worse for me, This is with the July firmware, not the new one that i havent managed to get hold of.

 

It says on the link you posted above that it would be released tonight, is this still the case?

Analyst Nation Moderator
Posts: 5,234
Registered: ‎11-25-2013

Re: Xerox Altalink C8000 Color Accuracy Issues

Yeah , the new release tonight should fix it.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.